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Accor's Mercure Gold Coast will provide optimum service to Chinese guests

By Jonathan Chancellor
Wednesday, 14 November 2012

The Radisson Resort Gold Coast will be rebranded Mercure Gold Coast Resort from December 18, making it Accor’s 200th Australian property.

The 308-room property which features conference facilities for up to 700 delegates, marks the French hotel firm’s sixth venture into the Gold Coast.

Accor also has Artique Surfers Paradise, Grand Mercure at Coolangatta, Soul's Sea Temple in Surfers Paradise and the Sofitel Broadbeach.

The Mercure Gold Coast Resort will join Accor's 30 other Australian properties accredited as providing "optimum service standards" to Chinese guests.

Accor was the first hotel group in Australia to introduce the standards to meet the expectations of Chinese travellers and its venues feature Chinese dishes on menus, and offer Chinese newspapers and television channels, and Chinese language welcome kits.


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