LJH's Avnu CEO chucks in job to become Domain’s chief customer officer

LJH's Avnu CEO chucks in job to become Domain’s chief customer officer
Staff reporterDecember 7, 2020

Jason Chuck, the chief executive officer of Avnu, LJ Hooker’s online real estate startup platform for the past 17 months has quit - and become Domain’s chief customer officer.

Chuck’s role is a new one for Domain.

It will incorporate the responsibilities of former chief marketing officer, Melina Cruickshank, who joined REA Group last December.

As Domain’s chief customer officer, Chuck will also be responsible for all of the Nine-majority owned real estate platform’s consumer facing functions including revenue generating activities such the company’s Loan Finder, relocation assistance and online price research services as well as editorial and marketing.

Chuck arrived in Australia from Canada via Hong Kong in 2009 where he first worked with Domain boss Jason Pellegrino in marketing for Google.

After leaving Google in 2010, Chuck joined eHarmony as managing director, then roles with Etsy and Houzz.

He became the founding CEO of LJ Hooker’s Avnu in December, 2017.

Avnu, the much hyped new avenue in real estate, allows agents and customers to manage their sales and properties in real time through digital online software.

“I am delighted that Jason will be joining Domain," Pellegrino said.

In a message to staff, Domain CEO Jason Pellegrino labelled Chuck an "impressive talent" who would bring his experience in marketing, content and scaling new business to the company.

"Chuck is a passionate advocate for technology’s role in transforming how consumers and businesses interact. He has a track record in building technology and digital businesses, leading with real energy and passion.

"Chuck is an incredible leader and business builder and I am confident his diverse skills, passion and industry experience will support Domain’s transition to our next phase of growth."

“It was an extremely difficult decision to move on from LJ Hooker Avnu," Chuck said.

Domain shares slid more than 7 percent on the ASX yesterday, and almost 2 percent in trade this morning.

(This article's opening sentenced has been amended on the timing of Jason Chuck's exit from AVNU.)

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